FAQ - Wizdeo privacy policy

What is the proprietary brand data processed by Wizdeo ?

The brand’s proprietary data includes:

  • At the channel level:
    • The typical fee paid by the brand for a collaboration with the Creator’s channel
    • The ROI of the Creator’s channel
  • At the sponsored video level:
    • The fee for the video
    • The revenue generated by the video
    • The ROI of the video
What is the public brand data processed by Wizdeo ?

Public Brand data consists of brand information publicly displayed on YouTube and Twitch: brand names mentioned in channel or video descriptions or in channel names, links integrated in video descriptions or overlaid on videos and pointing to brand websites. This data also includes the YouTube IDs of videos and channels that include those names and links in their metadata. We collect and process brand public data through APIs collecting public information from YouTube and Twitch.

What is the Creators data processed by Wizdeo when I connect with my token ?

Creators, influencers and social network account managers can connect their channels on YouTube to our platform through Google authentication. By doing this, they can authorize our platforms (Wizdeo Analytics, Influencer Access and/or Wizapp) to use non-personal but private ( i.e. non visible to other users on social media) information on their account such as channel’s audience demographics and geography, YouTube revenues, Network affiliation, videos’ watchtime, video views’ traffic source, proprietary claims strikes and related information. Public creator data consists of creator information publicly displayed on YouTube and Twitch: videos and video metadata such as description, captions, number of views, comments, channels and channel metadata such as number of subscribers and channel description

Is processed proprietary data only accessible to me ? What about other users ?

Processed proprietary data, whether brand or Creator proprietary data, is only accessible to the data provider (the brand or the Creator depending on the case), third parties designated by the data provider and Wizdeo employees for purposes of processing data for the data provider. In no case, will this information be shared with third parties or competitors, nor will it be used by Wizdeo employees for anything other than optimizing services for the data provider.

I see my brand's name and related information on your platform. How can I have it removed?

If the data provider wishes to remove their proprietary data from Wizdeo’s platform, they may request its removal by reaching out to their designated point of contact or by emailing privacy@wizdeo.com. However, Public brand data such as brand name, identified sponsored videos… will remain accessible on our platform as long as it is publicly displayed

Is Wizdeo compliant with the GDPR regulations?

Yes, you can find it here in the “Processing of collected data” section.

Where can I access Wizdeo's terms of service?

You can find our terms of service here.

Does Wizdeo have a dedicated team or individual overseeing privacy matters?

Yes, you can refer to our DPO (data protection officer) via the following email : privacy@wizdeo.com

Where is my data stored?

Data is stored on Google servers, and we therefore benefit from the security implemented by Google Cloud.

Who owns the data associated with my service?

You retain ownership of your proprietary data. We process your data based on the instructions you provide via the User Interface or API of the relevant Wizdeo service (i.e., we act as the Data Processor). We give you full control over your service data, allowing you to access it and request its export or deletion by contacting your Wizdeo point of contact or by sending an email at privacy@wizdeo.com.

How does Wizdeo ensure the security of my data?

All our infrastructure is hosted on Google's Cloud services, and we therefore benefit from the security implemented by Google Cloud. Google Cloud employs a comprehensive range of security measures, including data encryption, IAM controls, network security, audit logs, compliance with global standards, and AI-driven threat detection, to protect customer data and ensure secure cloud environments. However, no system can be completely secure, and we cannot guarantee absolute security.

How can I close my Wizdeo account and remove the data linked to it?

If you want to close your account on any of our platforms, you can do so by contacting our privacy support at privacy@wizdeo.com.

How do I unsubscribe from Wizdeo's marketing emails?

You can unsubscribe from newsletters and other non-essential communications by using the Unsubscribe option provided in all such emails.

Alternatively, you can email privacy@wizdeo.com, and we will ensure you are removed from our mailing list.

What personal data does Wizdeo collect and process?

Personal data includes information such as : name, email, location, language… A comprehensive description of the types of data we collect and the reasons for its collection can be found in part 1 “Information Wizdeo collects and controls” of our Privacy Policy.

Do Wizdeo employees have access to my data?

Access to your data is accessible to all Wizdeo employees. Our employees are obligated not to disclose the private data of Wizdeo's clients, and this obligation is formalized through contractual agreements with Wizdeo.

Does Wizdeo use cookies, and can I disable them?

Yes, we use cookies for various purposes, which are explained in detail in our Privacy Policy.

You can disable cookies in your browser by following the instructions for your specific browser (further details are available in our Cookie Policy).

Does Wizdeo sell my data to advertisers?

No, we don’t.